Public Wi-Fi can be found in public places like airports, coffee shops, libraries, restaurants, and hotels — it usually gives you the ability to access the Internet for free. 

However, using this type of internet connection might compromise your security, therefore, you should use a VPN.

VPN servers encrypt your internet traffic, thus preventing any third parties from monitoring your visited websites, applications used, or files downloaded.

It's important to note that some public Wi-Fi networks might block VPN connections, so to troubleshoot any connectivity issues, try applying the following steps:

- Change the VPN connection protocol:

- Connect to different countries in the Sonics VPN application;

- Reboot your device.
 

In case these steps are not helpful, do not hesitate to drop us an email at [support@sonicsvpn.com](mailto:support@sonicsvpn.com)! Premium customers can also reach us via live chat by logging into the Sonics VPN account here.

Public Wi-Fi can be found in public places like airports, coffee shops, libraries, restaurants, and hotels — it usually gives you the...

Connecting to the Sonics VPN on a public Wi-Fi

If you want to change the email address you use for our service or delete the existing account, please contact us via live chat or email at [support@sonicsvpn.com](mailto:support@sonicsvpn.com) and provide the following information:

1. Registered email address.
2. New email address.
3. The date of your payment.
4. Payment amount.
5. Payment method (Google Play, Apple App Store, PayPal, Credit/debit card, CryptoCurrency).

Lastly, some additional information about the payment method is necessary in order to confirm the ownership of your account:

For **Google Play Store payments**, please provide the GPA number of the purchase.

If you have paid via the **Apple App Store**, please provide the transaction ID from Apple App Store.

If you used a **credit/debit card** on our website, please provide the cardholder's name, last 4 digits, and expiry date of the card, that was used to make the payment.

For **PayPal** purchases, please provide the transaction ID of the payment.

If you have used **CryptoCurrency** to make a purchase, please provide the CoinPayments ID.

Note: This information is required in order to avoid possible unauthorized changes.

Once our support team receives the necessary details, they will contact you to inform you that the requested changes have been successfully made! 

How can I change my e-mail address?

Are you starting your journey with Sonics VPN and wondering what is the first step you should take to be protected online? In this article we will go through the process of setting up the Sonics VPN application. Read on! 

In order to enjoy the privacy and security of a VPN connection, you would need to connect to Sonics VPN servers through the application. You can follow these guides to help you complete a successful installation:

- Windows
- Android
- iOS

## Supported operating systems

Sonics VPN is currently compatible with Android, iOS and Windows devices. In the future, Sonics VPN will be available to customers using other operating systems as well. 

Here is a list of **operating systems** that Sonics VPN can be installed on:

- Windows 11/10/8/7
- Android
- iOS 15

If you use one of these operating systems or later versions on your device, you can go ahead and install the Sonics VPN application to browse securely!

For older versions of these operating systems, we suggest updating them to the latest version.


## Getting started


Let's take a brief look at the steps on how to set up the Sonics VPN:

1. Download the Sonics VPN application from our official page.
2. After successfully installing Sonics VPN, open the application. Click the Sign up button to create your account. Enter your email address and a verification link will be sent to your email inbox. Once you open that email, click the Confirm button and you will be signed in! 
3. After logging into the Sonics VPN app, tap the Connect button to be automatically connected to a suitable server. It will be selected based on a few criteria, such as the distance to the server and the server load.
4. Alternatively, you can pick the preferred location. The free version offers three options: New York, Los Angeles, and Amsterdam.

For more location options, you can sign up for the Premium plan. It offers a range of servers, a check-up on your credentials’ security status, and many other additions to your online security! You can visit our pricing page to find the best options available and pick out a plan that suits you best.

In case you have any trouble with the installation or any questions about the service, drop us an email at support@sonicsvpn.com! Premium customers can also reach us via live chat by logging into the Sonics VPN account here.




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